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Our Average Net Promoter Score:

92%

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Star 5

best loan experience

Nov 27, 2017 by hsiuting doris su
Instruction is clear. rate is fair, hassle free, efficient, fast response. good team work. I already gave pcma 5 stars in yelp.
Star 5

Very profesional team

Jun 21, 2017 by Yevgeniy
I have just one suggestion. Probably, it may be better for customer, to work with one team member, who will serve like a 'customer manager'. The benefit, from customer point of view, is that such manager will have all customer data and case details in 'one place' and this may be helpful for both sides.
Star 5

Such awesome and fast service

Jun 08, 2017 by Renee
I love how easy and fast it was!
Star 5

Fast loan approval and close

May 05, 2017 by Elyse
Things were completed fast and in a timely manner. The only thing I would have to say is on the flyer you send out to homes, don't claim zero "origination fees" and then charge the customers for "lender fees" instead. That's a bit shady to be honest. Otherwise the experience was good.
Star 5

Fast loan approval and close

May 05, 2017 by Elyse
Things were completed fast and in a timely manner. The only thing I would have to say is on the flyer you send out to homes, don't claim zero "origination fees" and then charge the customers for "lender fees" instead. That's a bit shady to be honest. Otherwise the experience was good.
Star 3

Good loan experience

May 01, 2017 by Lynn
It did seem like a lot of extra paperwork was needed after signing all the documents, which meant that closing the loan took extra time. That was very frustrating.